Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit lolamack.com.au, lolamack.co.uk or lolamack.com (the “Site”) or purchase a service.

Analytics

  • This website collects personal data to power our site analytics, including:
    • Information about your browser, network, and device, web pages you visited prior to coming to this website and your IP address
  • This information may also include details about your use of this website, including:
    • Clicks, Internal links, Pages visited, Scrolling, Searches and Timestamps
  • We share this information with Hubspot and Google Analytics, our website analytics providers, to learn about site traffic and activity.
  • We use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Business Information

  • We may collect information regarding your Business such as your company name, links to your online and social media channels as well as marketing information. This information is only used to enable Lola Mack to provide the service(s) you requested.
  • We may share your information to comply with applicable laws and regulations, lawful requests for information we receive, or to otherwise protect our rights.

Changes

  • We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Cookies

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
  • Functional and required cookies are always used which allow Hubspot, our hosting platform, to securely serve this website to you. Analytics and performance cookies are used on this site only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Emails

Marketing emails

  • We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.
  • We share your contact information with Hubspot, our email marketing provider, so they can send these emails on our behalf.

Quote, Purchases and Subscription emails

  • We may email you with messages about a quote you've requested, purchases you've made and services to which you've subscribed.
  • We share your contact information with Hubspot, our email marketing provider, so they can send these emails on our behalf.

Fonts

  • This website may use font files from Google Fonts, Adobe Fonts and other providers. To properly display this site to you, servers where the font files are stored may receive personal information about you, including information about your browser, network, or device and your IP address.

Visitor data

For customers

  • When you purchase or subscribe to a service, we collect personal and business related information from you to fulfil the order and provide the services to you. We may collect information like your billing address and details about your order, for example, your chosen plan, email address, name, phone number, business name and marketing-related business information.
  • We share this information with Hubspot, our website hosting provider and Stripe, our chosen payments platform, so that they can provide website and payment services to us.

For website visitors

  • This website is hosted by Hubspot. Hubspot collects personal data when you visit this website, including:
    • Information about your browser, network and device, web pages you visited prior to coming to this website and your IP address
    • Hubspot needs the data to run this website, and to protect and improve its platform and services.

Contact Lola

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lola@lolamack.com.au or by mail using the details provided below:
    • 1 Wulumay Close, Sydney, NSW, 2039, Australia